Installing Mobile@Work for iOS and Android

This section addresses Mobile@Work for iOS or Android can be installed onto devices.

Installing Mobile@Work for iOS

The administrator needs to have Mobile@Work version 12.11.0 or supported newer versions connected to Core as a Mandatory Silent App and applied to devices.

The device user needs to follow the instructions below.

Procedure 

  1. Install Mobile@Work from the Apple Store.
  2. Launch the Mobile@Work client and complete the Registration.

Installing Mobile@Work for Android

The administrator needs to have Mobile@Work 11.0.0.0 or supported newer versions connected to Core as a Mandatory Silent App and applied to devices.

The device user needs to follow the instructions below.

Procedure 

  1. Install Mobile@Work from the Google Play Store.

  2. Launch the Mobile@Work client and complete the Registration.

  3. Device users are to follow instructions based on the device type:

  • On non-Samsung devices, device users will be prompted to update the latest Mobile@Work as part of the Mandatory Apps Manager.

  • On Samsung devices, Mobile@Work is installed silently.

Next steps 

Required client device user action and use cases